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Frequently Asked Questions
QWhat shipping modes are available and what are the charges?
Normally, products are sent through courier or post upon request from clients. Shipping charges depend on the destination and weight.
QDo the products carry international certifications?
Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified facility. Many of our products carry the CE mark for quality assurance.
QWhat is the minimum order quantity (MOQ)?
Minimum orders are typically expected to be at least US$1000. However, sample orders for market testing are available upon request.
QCan I purchase products similar to the catalog but not listed?
Yes, custom orders are possible. You can send pictures or samples for reference, though delivery may take slightly longer for these items.
QAre the listed products currently in stock?
Generally, we maintain stock for every listed product with monthly production cycles. It is recommended to contact our sales team for accurate real-time inventory information.
QWhat materials are used for the interference screws?
The screws are available in high-grade Titanium and PEEK (Polyether ether ketone) materials, suitable for various sports medicine applications.