Frequently Asked Questions
Are you a source factory?
Yes, we are a direct manufacturer with 12 years of production experience in the industry. We provide both corporate brands and customized services.
What certificates do you have?
We hold ISO 13485, ISO 22716, GMP, FDA, CE, ROHS, LVD, BPA Free, and various Design Patents.
Do you offer OEM, private label, or custom logo services?
Yes, we highly welcome customized orders and private label requirements.
Which delivery methods do you support?
We support DHL, FedEx, air freight, and sea shipment. We can also deliver to your designated forwarder in China.
Can you send goods to Amazon warehouses?
Yes, we can handle DDP terms for Amazon fulfillment; you just need to provide the required labels.
Do you provide after-sales service?
Yes, we provide professional after-sales support and will address any quality issues reported within 10 days of receipt.