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Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for Sample preparing, for mass production need to be confirmed.
Can you accept customized products?
Yes, we have a complete design and drawing department and CNC machines. We can provide high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship by DHL, UPS, FedEx or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for your customs clearance needs.
What is the process for placing an order?
Firstly, let us know your requirements. Secondly, we quote based on those requirements. Thirdly, the customer confirms samples and places a deposit. Fourthly, we arrange production.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products.
Wigivida Medical
