Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, we have obtained the necessary international certifications including CE and ISO 13485 for our medical instruments.
What is the minimum order that we can place? Do you provide free samples?
We expect minimum orders to be around US$500. We can offer free samples for testing, but the freight cost is covered by the customer.
Can I buy products not shown but similar to your catalogue?
Of course, just send us pictures or samples. Customization may take a little longer for delivery.
Do you have stock for listed products, or they are newly produced? What are your payment terms?
Generally, we maintain stock for listed products. Payment <= 800USD 100% in advance. Payment > 800USD 30% T/T in advance, balance before shipment via L/C, T/T, Western Union, or PayPal.
What materials are used in the fixation brackets?
The products are primarily made of high-quality Aluminum alloy and Stainless steel to ensure durability and biocompatibility.