We support multiple payment methods including T/T, Western Union, Money Gram, PayPal, and Trade Assurance services.
What are the available delivery terms?
We offer delivery via major international carriers such as DHL, FEDEX, TNT, UPS, ARAMEX, and EMS to ensure global reach.
How long does shipping usually take?
Generally, it takes about one week if the goods are in stock. For non-stock items, the delivery time is approximately 15-30 days, depending on the order quantity.
Do the instruments come with a warranty?
Yes, we provide a 1-year warranty on our products. Please note that wearing parts like drill bits and screwdrivers are excluded from this warranty.
How do you handle international customs and taxes?
We offer different solutions based on your experience: we can ship via standard international express if you handle clearance, or provide a full-service delivery including customs and taxes handled by our logistics partners.
Can the packaging be customized?
Yes, we support customized packaging to meet specific transport requirements or branding needs for large volume orders.