Frequently Asked Questions
What are the available payment methods?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance services.
What are your standard delivery terms?
We ship via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
What is the expected delivery time?
Generally, it takes about 1 week if the goods are in stock. For items not in stock, it typically takes 15-30 days depending on the order quantity.
Do your products come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded.
How do you handle international shipping and customs (e.g., Mexico)?
We offer flexible shipping solutions: for experienced importers, we ship via standard international express. For those without import experience, we can manage customs, taxes, and door-to-door delivery. Shipments to the USA under $600 are typically tax-free.
Wigivida Medical
