Frequently Asked Questions
Q: How long is the delivery time?
A: We maintain a large warehouse for most goods to ensure fast delivery. If items are in stock, delivery is immediate; otherwise, it typically takes 7-15 days.
Q: What are the available payment methods?
A: We accept multiple payment options including T/T (Bank Transfer), Western Union, and PayPal for your convenience.
Q: How should I maintain the battery for long life?
A: Batteries should be stored in a clean, dry, ventilated, and dark environment. We recommend keeping it fully charged when not in use and recharging every 3 to 6 months.
Q: What shipping methods do you use?
A: We ship via major carriers like DHL, UPS, TNT, or by Sea/Train/Logistics to ensure safe arrival. We can also coordinate with your shipping agent in China.
Q: Is there a Minimum Order Quantity (MOQ)?
A: There is no strict MOQ limit. We welcome sample and trial orders so you can verify our quality and service first.
Q: Do you provide OEM services?
A: Yes, we provide comprehensive OEM services covering battery size, logo, color, packaging, wires, connectors, and more.
Wigivida Medical
